Please note that our hair is hand stitched in Northern Ireland and comes with our Easy Long Locks Quality Guarantee, though as this product is custom made, it is not eligible for returns, unless faulty.

As per the Distance Selling Regulations, all other unsuitable items may be returned to Easy Long Locks, through our 14 day money back return or exchange policy.

To return items for a refund or exchange you must email us at to let us know of your intent to return.

All products returned for refund or exchange must be in the original packaging - unopened and unused.

All postage costs must be paid by the buyer for the return of items and we recommend the postage is suitably insured, we are not responsible for any packages that are not received.